Shipping & Returns

SHIPPING

Once you have placed your order, a confirmation email will be sent to the address associated with your account. This email is your invoice and includes your order number.

Thereafter, please allow up to 2 business days for standard processing time before shipping. During high season, processing time may exceed 2 business days.

After your order has been shipped, you will receive an email with delivery tracking information.

RETURNS

To initiate a return, contact our customer service team for assistance with the return process. Le Look has a strict policy regarding non-refundable underwear. So be sure to get the right size.

Le Look does not do direct exchanges. Please return the merchandise to the office for a full refund except for underwear which is NON-REFUNDABLE.

Returns should be sent to the following address:

CUSTOMER SERVICE CONTACT

For any enquiries or returns, please contact info@lelook.co or call 1 (888) 565-7134.